Privacy Notice

Last updated: October 2026

Ignacio Springs Bed & Breakfast respects the privacy of our guests and visitors. This Privacy Notice explains what personal information we collect, how we use and protect it, and the rights available to you regarding your personal information.

Who Is Responsible for Your Information

Vandersen Enterprises S. de R.L. de C.V., operating as Ignacio Springs Bed & Breakfast, is responsible for the processing and protection of personal information collected in connection with our lodging and related services.

Address:
San Ignacio, Municipality of Mulegé
Baja California Sur, Mexico

Email: ignaciosprings@gmail.com

Personal Information We May Collect

Depending on how you contact us, make a reservation, or stay with us, we may collect personal information including:

  • Your name

  • Email address

  • Telephone number

  • Address, country of residence, or other contact information when provided

  • Reservation dates, accommodation preferences, and number of guests

  • Names of additional guests when provided

  • Communications sent to us by email, telephone, WhatsApp, our website, or our reservation system

  • Billing and tax information when you request an invoice

  • Information relating to deposits, payments, and reservation balances

  • Information you voluntarily provide regarding accessibility requirements, dietary needs, allergies, or other special requests related to your stay

Reservation and payment information may also be processed through third-party reservation, payment, website, and communication services that we use to operate Ignacio Springs.

How We Use Your Information

We use personal information as necessary to manage reservations and provide our services, including to:

  • Receive, confirm, modify, and cancel reservations

  • Communicate with you before, during, and after your stay

  • Process deposits, payments, and reservation balances

  • Provide lodging, meals, and other services you request

  • Respond to questions, requests, complaints, or reservation issues

  • Prepare invoices when requested

  • Maintain accounting, tax, administrative, and business records

  • Comply with applicable legal and regulatory requirements

  • Protect the safety, rights, and property of our guests, staff, and business

Newsletters and Optional Communications

We may send newsletters or other promotional communications only to guests or other persons who have asked or agreed to receive them.

You may stop receiving these communications at any time by contacting us at:

ignaciosprings@gmail.com

Choosing not to receive newsletters or promotional communications will not affect communications necessary to manage an existing reservation or stay.

Sensitive Personal Information

Ignacio Springs does not routinely request sensitive personal information.

However, guests may voluntarily provide information concerning accessibility requirements, food allergies, dietary restrictions, or other special needs so that we can assist them during their stay.

We use this information only as reasonably necessary to respond to the request for which it was provided.

Service Providers

We use third-party service providers to help us operate our business. These may include:

  • Reservation-management services

  • Payment processors

  • Website hosting and website-management services

  • Email and communication services

  • Accounting or administrative providers

  • Other technology providers used in connection with our lodging services

These providers may process personal information as necessary to perform services on our behalf and may also be subject to their own legal and privacy obligations.

Sharing and Transfers of Personal Information

We do not sell guest personal information.

Personal information may be shared or transferred when reasonably necessary to:

  • Provide or administer services requested by you

  • Process reservations or payments

  • Work with service providers necessary for the operation of our business

  • Comply with legal, tax, administrative, or regulatory obligations

  • Protect legal rights, property, or safety

Where applicable law requires your consent for a particular transfer, your consent will be obtained.

Your ARCO Rights

Under applicable Mexican data-protection law, you may have the right to:

Access the personal information we hold about you and obtain information about how it is used.

Rectify personal information that is inaccurate or incomplete.

Cancel personal information when cancellation is legally appropriate.

Object to certain uses of your personal information where permitted by law.

These rights are commonly referred to as ARCO rights.

To exercise an ARCO right, please send your request to:

ignaciosprings@gmail.com

Your request should include:

  • Your name

  • Sufficient information to identify the reservation or personal information concerned

  • The ARCO right you wish to exercise

  • A clear description of your request

  • Contact information where we can respond

We may request reasonable information necessary to verify your identity before acting on a request.

Requests will be handled in accordance with applicable Mexican law.

Limiting the Use or Disclosure of Your Information

You may ask us to limit certain uses or disclosures of your personal information where legally applicable.

Requests may be sent to:

ignaciosprings@gmail.com

Please include your name and a clear description of the use or disclosure you would like limited.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for any additional period required to comply with legal, tax, accounting, contractual, or administrative obligations.

Some information may therefore be retained after your stay has ended.

Security and Confidentiality

We use reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, use, alteration, loss, or disclosure.

Access to guest information is limited, where reasonably practicable, to persons and service providers who require it to perform their duties.

Website, Reservations and Third-Party Services

Our website and online reservation system may use third-party services for functions such as reservations, website hosting, communications, and payment processing.

When information is processed directly by one of these providers, that provider's own privacy terms may also apply.

Links from our website to independent external websites are provided for convenience. Ignacio Springs is not responsible for the privacy practices of those independent websites.

Cookies and Similar Technologies

Our website and integrated services may use cookies and similar technologies for functions such as website operation, security, preferences, reservations, and website analytics.

The specific technologies used may depend on the website and third-party services active at the time of your visit.

Changes to This Privacy Notice

We may update this Privacy Notice when necessary because of changes in our services, business practices, technology, or applicable law.

The current version of this Privacy Notice will be published at:

ignaciosprings.com/privacy-notice

The Last updated date at the top of this page will show when the notice was most recently revised.

Contact Us

For questions about this Privacy Notice, the handling of your personal information, or the exercise of your privacy rights, please contact:

Ignacio Springs Bed & Breakfast
Vandersen Enterprises S. de R.L. de C.V.
San Ignacio, Municipality of Mulegé
Baja California Sur, Mexico

Email: ignaciosprings@gmail.com